Frequently Asked Questions
Everything you need to know about your Y2K VINTAGES® order.
How do you verify the authenticity of vintage items?
Every piece at Y2K VINTAGES® undergoes a rigorous multi-point inspection by our curation team to verify brand tags, stitching patterns, and fabric quality consistent with the era.
What does the 'Vintage Condition' rating mean?
Since our items are pre-loved, we rate them from 'Mint' (like new) to 'Good' (shows minor wear). Any specific flaws like pinholes or fading will be clearly noted in the product description.
How long does shipping take?
We process orders within 1-3 business days. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on customs.
What is your return policy?
We offer a 14-day return window for store credit only, provided the security tag remains attached. As a vintage boutique, we encourage checking measurements carefully before purchase.
How should I wash my vintage garments?
To preserve the life of your Y2K finds, we recommend hand washing in cold water or using a professional dry cleaner. Always air dry to avoid shrinkage and graphic cracking.
Do you offer international shipping?
Yes, we ship worldwide! Shipping costs and duties are calculated at checkout based on your specific location and the weight of your parcel.